Eurobike Training Days 2025

Insider Tips and Product Knowledge

Many of our station team members are locals from their respective travel destinations. So don’t be surprised if you’re greeted with a warm “Buon giorno” at our Piedmont station, while over in Madeira, our Portuguese colleague Ricardo Gouvaia will be ready to welcome you. In other words, our staff come from the region and are true experts on your vacation spot. They’re always happy to share a few insider tips with you.

To make sure our on-site tour representatives have all the specific details about your chosen cycling tour, they receive thorough training from our product management team. There are plenty of questions to cover: What’s important to know about the new 2025 tours in each destination? What do the daily stages of the cycling routes look like in the region? Are there any special features along the route? How are our travel documents structured? And how does the Eurobike On Tour app work?

Informational Briefing at the Start of Every Active Tour

At the start of your tour, all travel guests are welcomed by our on-site tour representative and provided with a detailed briefing to prepare you for your upcoming cycling vacation. You’ll receive your travel documents package, which has already been delivered to your hotel in advance, along with a thorough explanation of each item—from the route book and hotel list to train tickets and other included activities on your tour. During this briefing, you’ll also receive your reserved rental bike. As part of the Training Days, on-site tour representatives are carefully trained to conduct these info sessions, ensuring you have a knowledgeable local contact on-site who is happy to assist you with any questions.

Hands-on Training: Bike Mechanics and Service

Whether it’s a touring bike, e-bike, or gravel bike, we guarantee perfectly maintained rental bikes for all our guests. During hands-on training sessions, our team learns the essential skills for proper bike servicing. If a repair is ever needed, our staff knows exactly what to do. Equipped with wrenches and tools, they dive into the core aspects of bike mechanics.

This season, we’ve added high-quality gravel bikes to our fleet—ideal for guests seeking a more athletic cycling experience. Our bike mechanics were in their element, testing, fine-tuning, and geeking out over the new gear. Now, everything is ready for the season to kick off!

Reliable Luggage Transfer

One of the standout services on every Eurobike cycling tour is the luggage transfer for our guests. While it may seem simple at first glance, it’s actually a logistical feat—because it’s not just your luggage, but that of many other Eurobike travelers on different tours throughout the region, that needs to get from A to B. We take great care to ensure that after a fulfilling day of active travel, your luggage is already waiting for you at your next accommodation. That’s why luggage transfer is a key focus during our Eurobike Training Days.

Sustainable Travel

We love exploring the outdoors along the most beautiful cycling routes and offering our guests unforgettable journeys through stunning, pristine landscapes. That’s why we continually ask ourselves: How can we protect nature? What can we do to contribute to a more sustainable planet? To help answer these questions, we provide our station staff with helpful information and tips for eco-friendly and sustainable travel—so they can pass them along to our guests. Many of our routes lead through unspoiled nature and important habitats for wildlife. If every traveler takes these suggestions to heart, just as we do, we can work together to ensure that nature lovers continue to enjoy a clean and thriving environment on our tours.

More about sustainability at Eurobike

Ready for Anything

For many active travelers, the best part of cycling is being out in the open air. Only rarely does nature or the weather surprise us with unexpected events that might make parts of a route temporarily inaccessible. Occasionally, paths are also closed for maintenance or upgrades. If any disruptions do occur during your tour, your on-site tour representative will know exactly what to do. And our team at headquarters in the Salzburg Lake District is immediately informed by our local colleagues. That way, our travel specialists can provide you with reliable updates by phone or email—ensuring a smooth and safe cycling experience from start to finish.

Getting to Know Each Other in Person

The Eurobike Training Days offer a fantastic chance to meet and connect with our colleagues from stations all over Europe. Many of our station staff have been part of the Eurobike team for years, making the reunion at our headquarters in Obertrum at the season’s start a truly special occasion. The Training Days conclude with a relaxed and enjoyable group dinner—always a highlight of the event.

Perfectly Trained for Your On-Site Support