Personalised care
On (almost) all Eurobike tours you will be greeted personally at your destination and receive many valuable hints and tips for your trip and its organisation. Whether you have questions about the route, or included services such as train tickets, boat trips or any other uncertainties, our employees will provide the answers. Additionally, you will have the chance to discuss the specifics of the route.
Personal handover of rental bikes
You’ll not find our bikes lying in a bike cellar in the hotel for pick up - they are usually handed over personally by our tour guides. So your set of wheels can be adjusted specially for your needs so nothing stands in the way of starting your wonderful week of cycling.
Personal accessibility
For urgent questions, or in case of emergency, a supervisor will be situated in your location and available. We can provide quick solutions and answers, as well as any necessary assistance. We respond directly through our staff in the office, or our on-site supervisor. With us you won’t be put on hold in a call centre thousands of miles away.
Personal luggage transport
On our bike tours, you only need to take your light daypack with you. If possible, we aim to handle the luggage transfers with our own reliable staff and only in exceptional circumstances do we resort to taxi services. This guarantees punctual and careful delivery to your next stop. Your luggage is usually ready for you when you arrive at the hotel so you have time to discover the new accommodation. If you loose your cycling spark, you can usually hitch a ride with our baggage transportation.
Personal return transfer
The starting point of the journey is not always easy to reach by public transport. Therefore, we also offer return transfers on many cycle tours. During the trip, we will receive your feedback first hand, and can give you recommendations for future cycle tours, and above all say a personal goodbye before you start the journey home.
