How our tours work

For perfect vacation enjoyment, we offer top-quality rental bikes. On our Original Tours, you can choose from the following options:

• Unisex bike: 21/24-speed or the men's bike 21-speed with stand: a solid and smooth-running bike for the journey.
• Rental bike plus: With the rental bike-Plus, we offer our guests another option. It enables a slightly sportier ride and the best possible comfort on all routes.
• Gravel bike: The high-quality gravel bike can be booked on our Sporty/Athletic Cycling Tours and Alpine crossings.
• Electric bicycles: With our e-bikes, inclines are no longer a problem. The electric motor supports you up to a speed of 25 km/h. The battery range is up to approx. 120 kilometers.

You can find more information about our rental bikes here. 

At Eurobike, bicycles for children can also be rented. The following options are available:

• Children's bikes in 20, 24, and 26 inch sizes
• Child trailers for 1 to 2 children
• 20-inch children's bike with a Follow-Me tandem coupling for the parents' rental bike
• Child seat for children ages one and a half and up

You can find more information about children's equipment here.

It's our priority to accommodate you in a welcoming and pleasant atmosphere after a day of cycling. We strive to reserve hotels, guesthouses, and pensions of appropriate quality. On some tours, we also offer several hotel categories.

Occasionally, however, a simpler lodging cannot be avoided. Rooms with a shower or bath and toilet are usually standard (exceptions on a few tours, see the 'Services & Info' section).

Single rooms are often difficult to secure – both in our regions and especially in southern destinations. When evaluating the extra cost, please note that it includes not only the additional hotel price but also our separate correspondence, invoicing, and individual travel documents. Despite the surcharge, single rooms are sometimes simpler in terms of amenities and may be in a less favorable location within the hotel compared to double rooms.

We transport your luggage from hotel to hotel. For Eurobike Original Tours, there is no limit to the number of luggage items. When changing accommodation, please leave your luggage at reception by 9:00 AM at the latest. It will be delivered to your next accommodation by 6:00 PM at the latest.

On some partner tours, only one or two pieces of luggage are transported. Luggage items weighing more than 44 pounds (20 kg) will not be transported! Please note that multiple loadings put extra strain on the luggage. We do not accept liability:

• for items that are not usually carried in travel luggage
• for means of payment of any kind
• for cosmetic damage as well as damage to handles and wheels. Please also refer to the terms and conditions under point VI/9.
• for damage to luggage items whose total weight exceeds 44 pounds (20 kg).

The online maps, along with the stage descriptions on the tour page, provide you with a detailed overview of the tours' routes. Changes to the exact route and stage locations are possible here, but generally, there are no major deviations.

For customers choosing to bring their own bicycles, please be aware that transport during the tour and on transfer rides is at your own risk.
Our trailer fittings are specifically designed for our standard rental bikes, which means minor damage, such as paint scratches, could potentially occur to customer bikes during transport. Therefore, we appreciate your understanding that we cannot accept liability for any damage that may happen while your bike is being transported.

Choosing to book one of our rental bikes comes with some great benefits:

• You'll be riding a smooth and easy-to-handle bike, specially selected for our tours and fitted with puncture-resistant tires, giving you peace of mind.
• For your safety and comfort, each of our rental bikes receives thorough servicing and a careful check before every single tour.
• You'll have the reassurance of our 'breakdown and emergency service' available to assist you during your ride.
• Enjoy a relaxed and budget-friendly start and end to your vacation, without the added worry of transporting your own bike back.
• It's also a fantastic chance to really try out an electric bike and see if it's right for you before making a purchase.

To make your daily cycling more comfortable, we'll be pleased to supply you with convenient bike bags for your small day luggage.

Your bike will also come equipped with a small 'on-board toolkit,' a spare inner tube, and locking rings, among other things. For the safety of everyone, and especially for children riding with you, we strongly advise wearing bike helmets, though we are unable to offer them for rental

We make every effort to provide the well-known Eurobike service in all our destinations. However, there may be some differences. In southern destinations, for example, breakfast is often more basic. Punctuality and time schedules may also be interpreted a bit more loosely in those regions.

Traveling in foreign countries sometimes requires deviations from the usual Eurobike services, and some of our selected partner operators may offer slightly different service packages. For more details, please refer to the "Services and Information" section of the specific tour.

For many Eurobike Original tours, you will be personally welcomed at the arrival location. Two weeks before your travel, we will send you an email with our info video, which covers everything important about your upcoming active vacation.

If you still have questions afterward, our guest service team on site is always happy to assist you by phone via the hotline.

If you have any questions during your cycling tour, please feel free to contact our guest service team on site. You will find the contact details of our local team leaders in your travel documents package, which you receive at the reception of your arrival hotel.

The return transfer to the starting point is subject to a fee and should be booked in advance (if it is available for your tour). You will find detailed tour-specific information in your travel documents. If you bring your own bike, a small additional charge will apply.

If you’re delayed on arrival due to traffic, schedule delays, or any other reason, you will miss the information briefing. But don’t worry—your travel documents, including the service phone number, will be held for you at the hotel. If you have booked rental bikes, they will also be stored there. Simply ask the hotel staff to access and hand over your documents and bikes.

Please inform us if possible in the event of a delay.

All Eurobike bikes come equipped with a durable special tire. If you do get a flat tire, you can repair it yourself using the tools and patch kit provided. For more serious damage, just give us a call. We’ll arrange a prompt repair or provide a replacement bike. This service is included in the rental price.

While you can’t personally choose your hotels since we book on a request basis without fixed room blocks, we want to make sure you feel confident about your stay. That’s why we include example hotels on each tour’s detail page to give you a clear idea of what to expect. For some tours, you can even select your preferred room category. After you confirm your booking, we’ll reach out to the hotels to secure your rooms. Sometimes a specific hotel might no longer be available for your travel dates, but don’t worry—all our accommodations are carefully selected to ensure the same great quality and comfort throughout your vacation.

We offer a welcome briefing with our destination representative at the start of your tour exclusively for our Original Tours. This service is not available for partner tours. You can identify our Original Tours by the “Eurobike Original” label. You can also find a corresponding filter option under “Travel format” in the tour search.

Our guests come from all over the world. Travel by air is arranged independently and cannot be booked through Eurobike Cycling Holidays. Flights to your destination are therefore not included in the tour price.

Getting to the starting point of your journey is up to you. You’ll find helpful travel tips, nearby airports, train stations and bus terminals online with your booked tour under Services & Infos. Our travel specialists are also happy to assist you with planning your arrival. Please note that booking public transport or flights through Eurobike is not possible.