How would you describe your emergency management system in general terms?
Our focus is on the early detection and assessment of unexpected events that could affect or disrupt the course of a vacation. These can include natural occurrences such as storms, flooding, or wildfires, as well as political unrest, strikes, or even acts of violence.
Our highest priority is ensuring the safety of our guests at all times by taking all necessary precautions. Equally important is clear and timely communication—both within our organization and directly with our guests.
How do you respond in the event of an emergency?
Our emergency management system is structured in multiple stages, providing a clear and organized framework for action. In addition to daily monitoring of developments in our travel regions, any unexpected event is quickly categorized, which then determines the appropriate measures to be taken.